Drobo Performance: What to do When Drives Break

Drobo Performance for when Drives Break

Hard drives will fail.  That’s a reality you will have to deal with regardless of Drobo performance.  Drobo’s Data Storage Solutions can make your life much easier when it happens.  Our BeyondRAID technology gives you only only more powerful options for redundant storage, but makes it much easier too.  BeyondRAID offers full plug and play for hard drives.  You can also add drives not just from different brands but of different capacities as well.  Drobo has autoheal functions to move data away from damaged sectors.  Drobo’s data storage servers give you the option of single or dual disk redundancy.  They even set up the hotspare for you.  For more information on How Drobo’s Data Storage Solutions. Can help you easily survive a drive failure, or even two, click on the link for our full blog post for drobo performance...

Drobo Support

The latest blog post from Drobo CEO Tom Buiocchi details the many options customers have to contact Drobo Support if an issue cannot be resolved through the Drobo dashboard or Drobo messages.  The first option is to contact Drobo Support through an online request system that gets a response within one business day.  The next way to is contact Drobo is by telephone, which will put you in touch with regional support centers.  The next option is live chat though the Drobo Products and Solutions page. Drobo will either address the problem or ask the customer for additional contact information.  If all else fails, you can contact Tom via email or phone.  He will make sure that a Drobo Support representative contacts you. Read the full blog post here at Drobo Performance.